Hep2O plastic push-fit system - FAQs

In this article, we highlight some of the most frequently asked questions for Hep2O plastic push-fit pipe system. 

How should the Hep2O In4Sure SmartSleeve be inserted into the pipe?

For the In4Sure technology, the support sleeve has got the raised castellations on the end. Insert the support sleeve into the end of the pipe and push it in full socket. The pipe can then be inserted into the socket to feel the rumble and then pull back to make sure everything is secure.

Can Hep2O be demounted?

Yes it can! There are 3 methods by which the fitting can be released.

1. The HepKey, just click onto the pipe forces down the collar and the pipe can be removed.

2. The HepKey Plus, which again goes onto the pipe, pushed down on the release collar and the pipe is released.

3. The HepTool is for fittings which are very tight. It can be fitted in between the gap, pressed down on the release collar and then the Hep2O fitting can be removed.

Can Hep2O be used with copper?

The answer is yes, however what ever method is used to cut the copper pipe, the burrs will need to be removed before connecting so that there is no sharp edges.

1. Place the copper pipe beside the socket and mark the depth on the copper pipe with a pen

2. Insert the copper pipe fully down to the mark that you have made

How do I remove Hep2O from copper pipe?

To remove copper pipe, place the HepKey on the copper pipe, slide it down to the release collar, then pull the pipe out.

Can Hep2O push-fit system be connected to the Tigris K5 press-fit system?

Yes it can with the adaptor that is made for this application. We have the press-fit one side and the we connect the adaptor. We insert the pipe full socket and feel the rumble.

Is Hep2O flexible enough to push through joists?

Yes it is. It can be threaded through the joists and any holes. This video shows just how easy it is to thread the flexible plastic pipe though the joists.

Can Hep2O be connected to a radiator?

Yes Hep2O can be used on central heating system and also connected onto a radiator. This video shows how to install Hep2O onto a radiator valve. First of all, put the nut on the pipe then the olive. Put some PTFE tape on top of the olive to seal the joint. Then put the support sleeve into the pipe. Insert the pipe, tighten the nut by hand and finish by tightening with the spanner.

Can a Hep2O fitting be reused?

Yes it can. Just use the HepKey to remove the fitting. Clip it onto the pipe and remove the sections of pipe. The fitting can then be reused.

Are there any manifolds in the Hep2O range? 

Yes there are. The Hep2O manifold system has multiple sections. The video shows how 2 manifolds have been used to create 5 separate tees. 

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